Doing the work is the easy part. Getting paid isn't.
Late payment is the quiet killer of small trade businesses. Chasing it is a job in itself, and an uncomfortable one.
Invoices drift weeks past due
You meant to chase it. Then a busy fortnight goes by and the invoice is a month old, with the customer wondering why you left it so long.
Chasing feels awkward
Nobody likes asking a customer for money, especially a repeat client. So the reminder gets put off, and the cash sits in their account instead of yours.
Cash flow goes lumpy
When money lands whenever customers feel like paying, you can't plan for materials, wages or a quiet month. Late payers make your whole business wobble.
How it works
Set it once and let the reminders run themselves.
Send the invoice as normal
Raise your invoice through AdminHelper and it quietly starts the clock in the background. You do nothing else.
Reminders go out on schedule
At 7, 14 and 21 days, a polite, professional nudge is sent by WhatsApp and email, worded to stay firm without souring the relationship.
Mark it paid from your phone
When the money lands, reply to mark the invoice paid from WhatsApp and the reminders stop instantly. No spreadsheet to update.
Reminders that get you paid without burning bridges
The tone matters when it is a customer you want again. AdminHelper's reminders are polite and professional, the kind of message you would send if you had the time and the thick skin to send it every time.
- Automatic follow-ups at 7, 14 and 21 days after the due date
- Sent by both WhatsApp and email so they are hard to miss
- Stops the moment an invoice is marked paid
- Mark invoices paid straight from WhatsApp, no logging in
Everything you need to get paid on time
Put late-payment chasing on autopilot and keep your cash flow steady.
Scheduled reminders
Polite nudges at 7, 14 and 21 days, sent automatically so nothing slips.
WhatsApp & email
Reminders go out on both channels, meeting customers where they actually read messages.
Mark paid in a tap
Reply on WhatsApp to mark an invoice paid and reminders stop immediately.
Clear money view
See at a glance what is outstanding, what is overdue and what has come in.
Protect the relationship
Professional wording keeps things cordial so you keep the customer and the cash.
Works on every invoice
Chasing runs on all your invoices without you lifting a finger each time.
Frequently asked questions
Common questions about automatic payment chasing and late invoice reminders.
How does automatic payment chasing work?
When you raise an invoice through AdminHelper, it tracks the due date in the background. If the invoice is still unpaid, it sends polite reminders at 7, 14 and 21 days by WhatsApp and email. You do not have to remember anything or send a single message yourself, the follow-ups happen automatically until the invoice is paid.
Can I change when reminders are sent?
The default schedule of 7, 14 and 21 days after the due date works well for most trade businesses, and it is designed to nudge without nagging. If you want different timing, you can adjust it to suit how you like to work with your customers.
How do I stop reminders once a customer has paid?
Just reply on WhatsApp to mark the invoice as paid, and the reminders stop straight away. You can do it from your phone the moment the money lands, with no spreadsheet to update and no website to log into.
Will the reminders annoy my customers?
They are written to be firm but friendly and professional, the sort of message a good business sends. Because they are polite and consistent rather than emotional last-minute chasers, customers tend to take them well, and most pay sooner.
Does it chase by WhatsApp, email, or both?
Both. Reminders go out by WhatsApp and email so they reach your customer wherever they actually check. WhatsApp in particular tends to get read quickly, which is part of why invoices get paid faster.
Will I know which invoices are still outstanding?
Yes. AdminHelper gives you a clear view of what is outstanding, what is overdue and what has been paid, so you always know where your money is without digging through paperwork.
Does payment chasing work with my invoicing and accounting?
It does. Chasing runs on the invoices you raise in AdminHelper, and those same invoices can sync to Xero or FreeAgent as drafts. Your invoicing, chasing and accounts all join up instead of living in separate places.